If you see No Service or Searching on your iPhone or iPad

If you run across No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or if you can't connect to a cellular network or cellular information, acquire what to practise.

Check your coverage area

  • Make sure that you're in an area with cellular network coverage.
  • Turn cellular data off so back on over again. Go to Settings, then tap Cellular or Mobile Data. If you're using your iPad, y'all might see Settings > Cellular Data.
  • If you lot're traveling internationally, make sure that your device is gear up up for data roaming. Go to Settings > Cellular > Cellular Data Options > Data Roaming.
    Top part of an iPhone screen showing cellular settings

If you're on AT&T'due south 3G network

AT&T is phasing out their 3G network. If you see No Service in the status bar of your device and you lot have an iPhone 5s, iPhone 5c, or before or an iPad 2 Wi-Fi + Cellular or earlier, contact your carrier to hash out your options. If you have an iPhone 6 or afterwards or an iPad (tertiary generation) or afterward, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Go to Settings > Cellular. Then:
    • For iPhone, tap Cellular Data Options, so turn on Enable LTE.
    • For iPad, plough on LTE.

If you still see No Service subsequently following these steps, contact your carrier.

iPhone and iPad devices that support 5G networks are not afflicted past the phasing out of 3G networks.

Restart your iPhone or iPad

Check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Make sure that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > General > About. If an update is available, yous'll see an pick to update your carrier settings.
  3. To run into the version of carrier settings on your device, tap Settings > General > About and look side by side to Carrier.

If you lot insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.

Take out the SIM menu

After removing the SIM carte, put information technology back in.

  • If the SIM carte is damaged, or doesn't fit in the SIM tray, inquire your carrier for a new SIM card.
  • If you lot transferred your SIM card from some other device, ask your carrier if your SIM bill of fare works with your iPhone or iPad.

Acquire more about removing your iPhone SIM card or iPad SIM carte.

Reset your Network Settings

Become to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that yous've used before.

Update your iPhone or iPad

Contact your carrier

Problems with your carrier or business relationship might touch your service. Contact your carrier to:

  • Verify that your account is agile and in good continuing.
  • Make sure that there are no outages in your expanse.
  • Check that your device isn't blocked from receiving cellular services and is fix with the right information program.

Merely your wireless carrier tin can admission and manage details most your account:

  • iPhone wireless carriers
  • iPad wireless carriers

Get more than help

If your carrier confirms that there'south no issue with your account or network, merely you lot still tin't connect to a cellular network, contact Apple Back up.

If you see an alert next to No Service, learn what you lot tin do.

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