If you meet No Service or Searching on your iPhone or iPad

If you encounter No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or if you tin can't connect to a cellular network or cellular data, learn what to exercise.

Cheque your coverage area

  • Make sure that you're in an area with cellular network coverage.
  • Plow cellular information off so back on again. Go to Settings, then tap Cellular or Mobile Information. If you're using your iPad, y'all might see Settings > Cellular Data.
  • If you lot're traveling internationally, make sure that your device is set up up for data roaming. Go to Settings > Cellular > Cellular Information Options > Data Roaming.
    Top part of an iPhone screen showing cellular settings

If y'all're on AT&T's 3G network

AT&T is phasing out their 3G network. If you see No Service in the status bar of your device and you have an iPhone 5s, iPhone 5c, or earlier or an iPad 2 Wi-Fi + Cellular or earlier, contact your carrier to discuss your options. If you have an iPhone 6 or later on or an iPad (3rd generation) or later, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Get to Settings > Cellular. Then:
    • For iPhone, tap Cellular Data Options, so plow on Enable LTE.
    • For iPad, turn on LTE.

If you still see No Service after following these steps, contact your carrier.

iPhone and iPad devices that support 5G networks are not affected by the phasing out of 3G networks.

Restart your iPhone or iPad

Bank check for a Carrier Settings update

To manually bank check for and install a carrier settings update:

  1. Make certain that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > General > Virtually. If an update is available, you'll see an option to update your carrier settings.
  3. To come across the version of carrier settings on your device, tap Settings > General > Well-nigh and expect next to Carrier.

If yous insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.

Take out the SIM card

Subsequently removing the SIM carte du jour, put information technology back in.

  • If the SIM carte is damaged, or doesn't fit in the SIM tray, enquire your carrier for a new SIM menu.
  • If yous transferred your SIM menu from another device, ask your carrier if your SIM carte du jour works with your iPhone or iPad.

Learn more about removing your iPhone SIM card or iPad SIM carte.

Reset your Network Settings

Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you lot've used earlier.

Update your iPhone or iPad

Contact your carrier

Issues with your carrier or account might affect your service. Contact your carrier to:

  • Verify that your account is active and in skillful standing.
  • Make sure that in that location are no outages in your area.
  • Cheque that your device isn't blocked from receiving cellular services and is gear up with the right data plan.

Merely your wireless carrier tin can access and manage details almost your account:

  • iPhone wireless carriers
  • iPad wireless carriers

Get more help

If your carrier confirms that there'due south no issue with your account or network, but y'all yet can't connect to a cellular network, contact Apple Support.

If you come across an warning next to No Service, learn what you can do.

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